Emergency repairs banner   

Emergency Repairs

If you have an emergency repair, then don’t delay we want to know immediately so that we can get this sorted for you.  Our friendly customer services are on hand to help, please call 0800 1835757

We have listed some examples of the common emergency repairs in case you are unsure.

  • No heating or hot water
  • Locks or lost keys
  • Loss of power 
  • Escape of gas or fumes
  • Electrical fittings in contact with water
  • Live or bare electric wiring
  • Sewage overflowing into the home
  • Uncontrollable leaks
  • Burst storage tanks, cylinders or pipes
  • Faulty communal fire/smoke alarms sounding
  • Loose or dangerous bricks / roof tiles
  • Issues with major adaptations – e.g. passenger lifts

If your problem does not fit into any of these categories, then please use the Repair Diagnostic which may be able to help you more quickly.